Work With Us

Position: Communications, Receptionist & Admin assistant

Nature: Full-time, (35 hours/week) (Covering a 1 year Maternity leave)

Location: Vancouver

Report to: Program Manager

Start Date: September 1st 2023

The successful candidate will have the ability to contribute to the organization’s communications strategies including advertising our workshops, programs and services through social media platforms and our website to reach our newcomer target community. The candidate will also provide professional reception services by greeting and welcoming clients, answering and directing incoming phone calls, and providing accurate information about MHHS's services. The ideal candidate must possess strong communication skills, web development/technical skills, as well as be a creative and strategic thinker.

Subject to funding confirmation. This is a full-time position, 35 hours/wk, with CPP, EI, WCB, 4% vacation.

• Plan, develop and implement new marketing campaigns for MHHS, targeting newcomers and our target populations.

• Enhance and update the website, including website calendar, to improve communication and outreach.

• Set up and optimize the organization’s pages within each social media platform to increase visibility (Facebook, Instagram and Twitter).  

• Advancing the organization’s digital and online presence and enhancing the organization’s public profile provincially and nationally.

• Create a variety of flyers for MHHS settlement workshops.

• Plan and write content for marketing communications and publication materials (e.g. organizational brochures, newsletters)

• Researching, writing and editing the production and dissemination of diverse communications materials including annual reports, newsletters, web and social media content, features, multi-media presentations and public education resources.

• Establishing effective working relationships with staff and management, the media, business and government organizations, and members of the public.

• Identify marketing strategies for a variety of programs and services that MHHS offers.

• Greet and welcome clients, visitors and employees in a professional and friendly manner.  

• Answer and direct incoming calls, providing appropriate assistance.

• Manage email inquiries for the general MHHS email and respond promptly and professionally.

• Schedule client appointments for the appropriate Settlement Worker.  

• Assist with administrative tasks such as filing, data entry, record-keeping, and photocopying.

• Support Staff meeting and event coordination by taking meeting minutes.

• Other duties as required.

• Solid understanding of fundamental marketing and communication principles and techniques.

• Communicate effectively in Tagalog (Asset)  

• Knowledge of web development in order to maintain websites and social media accounts that are visually appealing and accessible.

• Working knowledge of Adobe and Canva.

• Knowledge of MS Office and Zoom for calls and meetings.

• Experience working with email platforms and digital marketing platforms.

• Knowledge of web & mobile frameworks.

• Strong digital design skills; creative flair, originality and a visual sense.

• Interested in newcomers’ needs and working with a variety of different people.

• Able to prioritize tasks and meet deadlines.

• Worked in a non-profit and/or office setting (Asset).